Skip to main content
  • Book
  • © 2004

Sharing Knowledge

The Why and How of Organizational Change

Palgrave Macmillan

Authors:

Buy it now

Buying options

eBook USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access

This is a preview of subscription content, log in via an institution to check for access.

Table of contents (14 chapters)

  1. Front Matter

    Pages i-viii
  2. Introduction

    1. Introduction

      • François Dupuy
      Pages 1-8
  3. The Customer’s Victory: A Challenge for Organizations

    1. Front Matter

      Pages 9-9
    2. An Uncertain World

      • François Dupuy
      Pages 11-24
    3. The Customer’s Victory

      • François Dupuy
      Pages 25-40
    4. What is a Bureaucracy?

      • François Dupuy
      Pages 41-59
    5. A Requiem for Bureaucracy

      • François Dupuy
      Pages 60-77
    6. Change, Yes, but Change What?

      • François Dupuy
      Pages 78-103
  4. The Change Process

    1. Front Matter

      Pages 105-105
    2. Review of Pure Reasoning: The Frame of Reference

      • François Dupuy
      Pages 107-130
    3. The Process: From Symptom to Problem

      • François Dupuy
      Pages 131-152
    4. The Process: From Problem to Priorities

      • François Dupuy
      Pages 153-166
    5. The Process: From Priorities to Levers

      • François Dupuy
      Pages 167-185
    6. Implementation: The Moment of Change

      • François Dupuy
      Pages 186-207
    7. Implementation: Playing on Trust

      • François Dupuy
      Pages 208-221
    8. The Particular Case of Public Organizations

      • François Dupuy
      Pages 222-238
  5. Conclusion

    1. Conclusion

      • François Dupuy
      Pages 239-254
  6. Back Matter

    Pages 255-288

About this book

Steering change is a major issue for managers today. But how do we develop the ability to control it, and not just become a spectator to it? Following on from the success of his previous books, The Customer's Victory and The Chemistry of Change , François Dupuy further develops his theories about the relationship between sharing knowledge and managing change. With a strong pedagogical format, new case studies and a helpful glossary, this is an invaluable guide both for managers having to deal with change implementation and for students and researchers of change management.

About the author

FRANÇOIS DUPUY is Chairman and CEP of the consulting firm Mercer
Delta France. He was formerly affiliate professor at INSEAD and professor of management part time at Indiana University Kelley School of Business. He also acts as an independent consultant and has worked for major public and private firms worldwide. He was previously a researcher in the French National Centre for Scientific Research, specializing in organizational analysis.

Bibliographic Information

  • Book Title: Sharing Knowledge

  • Book Subtitle: The Why and How of Organizational Change

  • Authors: François Dupuy

  • DOI: https://doi.org/10.1057/9780230006157

  • Publisher: Palgrave Macmillan London

  • eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)

  • Copyright Information: François Dupuy 2004

  • Hardcover ISBN: 978-1-4039-3801-5Published: 09 August 2004

  • Softcover ISBN: 978-1-349-51911-8Published: 09 August 2004

  • eBook ISBN: 978-0-230-00615-7Published: 09 August 2004

  • Edition Number: 1

  • Number of Pages: VIII, 288

  • Number of Illustrations: 1 b/w illustrations

  • Topics: Organization, Management

Buy it now

Buying options

eBook USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access