Culture and Climate in Health Care Organizations

1. Front Matter

   Pages i-xxiii

   PDF

2. Introduction: Why Focus on Culture and Climate?

   1. Introduction: Why Focus on Culture and Climate?

      • Catherine Pope, Jeffrey Braithwaite, Paula Hyde

      Pages 1-3

3. Culture and Climate in Changing Health Systems

   1. Front Matter

      Pages 5-5

      PDF

   2. Converging and Diverging Concepts in Culture and Climate Research: Cultate or Climure?

      • Jeffrey Braithwaite, David Greenfield, Mary T. Westbrook

      Pages 7-18

   3. Changing Management Cultures in the English National Health Service

      • Russell Mannion, Huw Davies, Stephen Harrison, Frederick Konteh, Rowena Jacobs, Kieran Walshe

      Pages 19-30

   4. Culture Made Flesh: Discourse, Performativity and Materiality

      • Tim Freeman, Edward Peck

      Pages 31-41

4. Relationships and Collaboration

   1. Front Matter

      Pages 43-43

      PDF

   2. Organizational-Professional Conflict in Medicine

      • Anneke Fitzgerald, Ann Dadich

      Pages 45-59

   3. People, Place and Innovation: How Organizational Culture and Physical Environment Shaped the Implementation of the NHS TC Programme

      • Catherine Pope, Andrée May Le, John Gabbay

      Pages 60-69

   4. Interpersonal Relationships and Decision-Making about Patient Flow: What and Who Really Matters?

      • Kathy Eljiz, Anneke Fitzgerald, Terrence Sloan

      Pages 70-81

   5. Bullying, Culture, and Climate in Health care Organizations: A theoretical Framework

      • Juliet MacMahon, Sarah MacCurtain, Michelle O’Sullivan

      Pages 82-96

   6. Changing Relationships between Health Service Managers: Confrontation, Collusion and Collaboration

      • Paula Hyde

      Pages 97-108

   7. HRM Practice Systems in Employer-of-Choice Health Care Organizations

      • Kent V. Rondeau, Terry H. Wagar

      Pages 109-125

   8. Team Climate and Clinical Information Systems

      • Joanne L. Callen, Jeffrey Braithwaite, Johanna I. Westbrook

      Pages 126-137

   9. Health Network Culture and Reform

      • Rod Sheaff, Lawrence Benson, Louise Farbus, Jill Schofield, Russell Mannion, David Reeves

      Pages 138-148

   10. Primary Health Care Innovation Sites: Learning to Create New Cultures of Care

       • Ann Casebeer, Trish Reay, Karen Golden-Biddle, Bob Hinings, Kathy Germ

       Pages 149-160

5. Research into Practice

   1. Front Matter

      Pages 161-161

      PDF

   2. A Shared Vision: Using Action Research for Work Culture Change in a Cardiology Department

      • Susan Long, Dan Penny, Stanley Gold, Wendy Harding

      Pages 163-173

   3. Creating a Climate for Service Improvement through Role Structures

      • Aoife McDermott, Mary A. Keating

      Pages 174-184

   4. Accountability and Transparency through the Technologization of Practice

      • David Greenfield

      Pages 185-195

This book showcases international research on health care organizations. It presents diverse and multidisciplinary approaches to studying differing health care settings, in international context. These approaches range from in depth observation to questionnaire based measures, investigating a spectrum of health care professionals.

• information system
• innovation
• management
• Manager
• organization
• organizations
• Personal
• service

• Centre for Clinical Governance Research and Australian Institute of Health Innovation, University of New South Wales, Australia

  Jeffrey Braithwaite

• Manchester Business School, UK

  Paula Hyde

• University of Southampton, UK

  Catherine Pope

PROFESSOR JEFFREY BRAITHWAITE, BA, DipLR, MIR (Hons I), MBA, PhD, FAIM, FCHSE, is Foundation Director, UNSW Institute of Health Innovation, Director, Centre for Clinical Governance Research, and Professor, School of Public Health and Community Medicine, University of New South Wales, Australia. Professor Braithwaite's has presented and published extensively (more than 200 refereed publications) on his research which inquires into the changing nature of health systems and patient safety, particularly the structure and culture of organizations and professions.
 
DR PAULA HYDE is Senior Lecturer in Leadership and Experiential Learning at Manchester Business School, University of Manchester. Her research interests include workforce modernization, human resource management and psychodynamic approaches to understanding organizational life. She co-edited the previous book in this series (McKee, L., Ferlie, E., Hyde, P. eds. 2008) about organizing and reorganizing health care and has published on workforce development, role redesign, and organizational dynamics in health care.
 
DR CATHERINE POPE is Reader in Health Services Research in the School of Health Sciences, University of Southampton. Her research focuses on organizational change and professional practice in health services, and she has also written extensively about qualitative methods and evidence synthesis for health research.

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