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The Right Tools for the Job

On the Use and Performance of Management Tools and Techniques

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  • © 2005
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Overview

Authors:
  1. Andrew Cox
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  2. Chris Lonsdale
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  3. Joe Sanderson
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  4. Glyn Watson
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Table of contents (10 chapters)

  1. Front Matter

    Pages i-xii
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  2. Introduction

    1. Front Matter

      Pages 1-1
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    2. The Case For and Against the Use of Management Tools and Techniques

      • Andrew Cox, Chris Lonsdale, Joe Sanderson, Glyn Watson
      Pages 3-24
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  3. Strategic Management

    1. Front Matter

      Pages 25-25
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    2. Tools and Techniques for Strategic Management

      • Andrew Cox, Chris Lonsdale, Joe Sanderson, Glyn Watson
      Pages 27-60
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    3. The Use of Strategic Management Tools and Techniques

      • Andrew Cox, Chris Lonsdale, Joe Sanderson, Glyn Watson
      Pages 61-90
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  4. Marketing and Sales Management

    1. Front Matter

      Pages 91-91
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    2. Tools and Techniques for Marketing and Sales Management

      • Andrew Cox, Chris Lonsdale, Joe Sanderson, Glyn Watson
      Pages 93-123
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    3. The Use of Marketing and Sales Management Tools and Techniques

      • Andrew Cox, Chris Lonsdale, Joe Sanderson, Glyn Watson
      Pages 124-155
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  5. Operations and Production Management

    1. Front Matter

      Pages 157-157
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    2. Tools and Techniques for Operations and Production Management

      • Andrew Cox, Chris Lonsdale, Joe Sanderson, Glyn Watson
      Pages 159-190
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    3. The Use of Operations and Production Management Tools and Techniques

      • Andrew Cox, Chris Lonsdale, Joe Sanderson, Glyn Watson
      Pages 191-223
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  6. Procurement and Supply Management

    1. Front Matter

      Pages 225-225
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    2. Tools and Techniques for Procurement and Supply Management

      • Andrew Cox, Chris Lonsdale, Joe Sanderson, Glyn Watson
      Pages 227-250
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    3. The Use of Procurement and Supply Management Tools and Techniques

      • Andrew Cox, Chris Lonsdale, Joe Sanderson, Glyn Watson
      Pages 251-281
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  7. Conclusions

    1. Front Matter

      Pages 283-283
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    2. A Curate’s Egg: On the Use and Performance of Management Tools and Techniques

      • Andrew Cox, Chris Lonsdale, Joe Sanderson, Glyn Watson
      Pages 285-308
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  8. Back Matter

    Pages 309-333
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Keywords

About this book

This book is the result of a four-year study into the most commonly used management tools and techniques in the areas of business strategy and finance, marketing, production and operations, and procurement and supply chain management. It explains which tools are used in small, medium-sized and large companies, whether based in the US, Europe or Asia, across many different industrial and service sectors. It explains where companies find out about particular tools, and examines which appear to be the most successful.

About the authors

ANDREW COX is Chairman of Robertson Cox Ltd. and CIPS sponsored Professor and Director of the Centre for Business Strategy and Procurement (CBSP) in the Birmingham Business School, University of Birmingham, UK. He has written many books on procurement and supply chain management.

CHRIS LONSDALE is Lecturer in Supply Chain Management in the CBSP, UK.

JOE SANDERSON is Lecturer in Supply Chain Management and Deputy Director of the CBSP, UK.

GLYN WATSON is Lecturer in Supply Chain Management in the CBSP, UK.

Together they have co-authored of a number of books on the subject.

Bibliographic Information

  • Book Title: The Right Tools for the Job

  • Book Subtitle: On the Use and Performance of Management Tools and Techniques

  • Authors: Andrew Cox, Chris Lonsdale, Joe Sanderson, Glyn Watson

  • DOI: https://doi.org/10.1057/9780230509207

  • Publisher: Palgrave Macmillan London

  • eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)

  • Copyright Information: Palgrave Macmillan, a division of Macmillan Publishers Limited 2005

  • Hardcover ISBN: 978-1-4039-1881-9Published: 13 January 2005

  • Softcover ISBN: 978-1-349-51421-2Published: 13 January 2005

  • eBook ISBN: 978-0-230-50920-7Published: 13 January 2005

  • Edition Number: 1

  • Number of Pages: XII, 333

  • Topics: Management, Operations Research/Decision Theory

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