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Information Systems and Outsourcing

Studies in Theory and Practice

  • Book
  • © 2009

Overview

Authors:
  1. Mary C. Lacity

    1. University of Missouri, St. Louis, USA

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    You can also search for this author in PubMed   Google Scholar

  2. Leslie P. Willcocks

    1. London School of Economics and Political Science, UK

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    You can also search for this author in PubMed   Google Scholar

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Table of contents (15 chapters)

  1. Front Matter

    Pages i-xvii
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  2. Introduction

    1. Front Matter

      Pages 1-1
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    2. Outsourcing Research: Towards More Informed Practice

      • Mary C. Lacity, Leslie P. Willcocks
      Pages 3-36

  3. Theories

    1. Front Matter

      Pages 37-37
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    2. Transaction Cost Economics Applied to IT Outsourcing: Findings and Critique

      • Mary C. Lacity, Leslie P. Willcocks
      Pages 39-87

    3. The Normative Value of Transaction Cost Economics in IT Outsourcing

      • Laura Poppo, Mary C. Lacity
      Pages 88-112

    4. Domberger’s Theory of Contracting Applied to IT Outsourcing

      • Peter Seddon, Sara Cullen, Leslie P. Willcocks
      Pages 113-145

    5. Contracting and Relationship Theories Applied to IT Outsourcing

      • Thomas Kern, Leslie P. Willcocks
      Pages 146-182

  4. Studies of Practice

    1. Front Matter

      Pages 183-183
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    2. Outsourcing Myths and Contracting Realities

      • Mary C. Lacity, Rudy Hirschheim
      Pages 185-211

    3. Making the Outsourcing Decision

      • Mary C. Lacity, Leslie P. Willcocks, David Feeny
      Pages 212-234

    4. Taking a Knowledge Perspective on IT and Business Process Outsourcing

      • Leslie P. Willcocks, John Hindle, David Feeny, Mary C. Lacity
      Pages 235-248

    5. Knowledge Transfer in Offshore Outsourcing

      • Joseph W. Rottman, Mary C. Lacity
      Pages 249-256

    6. IT Offshore Outsourcing Practices

      • Joseph W. Rottman, Mary C. Lacity
      Pages 257-279

    7. Selecting and Leveraging Outsourcing Suppliers

      • Sara Cullen, Leslie P. Willcocks, Mary C. Lacity
      Pages 280-302

    8. Managing Relationships across the Life Cycle of an Outsourcing Arrangement

      • Mary C. Lacity, Leslie P. Willcocks
      Pages 303-340

    9. IT Sourcing: Reflections on Practice

      • Mary C. Lacity, Leslie P. Willcocks
      Pages 341-365

    10. IT Offshore Outsourcing: Supplier Lessons on the Management of Expertise

      • Ilan Oshri, Julia Kotlarsky, Leslie P. Willcocks
      Pages 366-389

    11. Playing “Catch-Up” with Core IS Capabilities: The Secrets of Success

      • Leslie P. Willcocks, Peter Reynolds, David Feeny
      Pages 390-419

  5. Back Matter

    Pages 420-431
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Keywords

About this book

A new look at nearly 20 years of theoretical and practical research on IT outsourcing. The book explores how good IT outsourcing theories shape practice and how effective IT outsourcing practices inform theory. It highlights the importance of examining theories borrowed from economics, strategy, and sociology to study IT outsourcing.

Authors and Affiliations

  • University of Missouri, St. Louis, USA

    Mary C. Lacity

  • London School of Economics and Political Science, UK

    Leslie P. Willcocks

About the authors

SARA CULLEN is the Managing Director of The Cullen Group and a Fellow at Melbourne University, Australia DAVID FEENY is Professor of Information Management, and Fellow at Templeton-Green College, University of Oxford, UK JOHN HINDLE is Head of Global Marketing for Accenture HR services, and a founding member of Knowledge Capital Partners, UK RUDY HIRSCHHEIM is the Ourso Family Distinguished Professor of Information Systems at Louisiana State University, USA THOMAS KERN is CIO& Executive Manager of KERN Global Language Services. He received his DPhil in Management Information Systems from Said Business School, University of Oxford, UK JULIA KOTLARSKY is Associate Professor of Information Systems at Warwick Business School, UK ILAN OSHRI is Associate Professor of Strategy and Technology Management at Rotterdam School of Management Erasmus, The Netherlands LAURA POPPO is an Associate Professor at the University of Kansas, USA PETER REYNOLDS is a Research Fellow in the Department of Information Systems at The University of Melbourne, Australia JOSEPH ROTTMAN is an Associate Professor of Information Systems at the University of Missouri-St. Louis, USA PETER SEDDON is Associate Professor in the department of Information Systems at the University of Melbourne, Australia

Bibliographic Information

  • Book Title: Information Systems and Outsourcing

  • Book Subtitle: Studies in Theory and Practice

  • Authors: Mary C. Lacity, Leslie P. Willcocks

  • DOI: https://doi.org/10.1057/9780230594838

  • Publisher: Palgrave Macmillan London

  • eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)

  • Copyright Information: Palgrave Macmillan, a division of Macmillan Publishers Limited 2009

  • Hardcover ISBN: 978-0-230-20537-6Published: 19 November 2008

  • Softcover ISBN: 978-1-349-30200-0Published: 19 November 2008

  • eBook ISBN: 978-0-230-59483-8Published: 19 November 2008

  • Edition Number: 1

  • Number of Pages: XVII, 431

  • Topics: Management, Business Finance, IT in Business, Knowledge Management

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