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Table of contents (6 chapters)
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Front Matter
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Back Matter
About this book
Reviews
"This book provides a fascinating exploration of language choice in the workplace; it uses service encounters as a lens for examining how speakers position themselves in relation to others through language accommodation (or non-accommodation). Using recent theoretical frameworks based on the social construction of identity, Callahan offers us an insightful analysis of the roles of language choice and code-switching in signaling ingroup or outgroup status and in publicly negotiating identity." - Carmen Fought, Professor of Linguistics, Pitzer College; Author of Chicano English in Context (Palgrave Macmillan, 2003)
"The comprehensive topic of this study - an examination of service encounters as a way to better understand the sociolinguistic and identitary complexity surrounding use and non-use of Spanish in the US - is a very timely one that deserves attention. Dr. Callahan offers a reader-friendly, theoretically-informed and data-rich perspective." - Robert Train, Assistant Professor of Spanish; Director, Language & Culture Learning Center, Sonoma State University
About the author
Laura Callahan is Associate Professor of Hispanic Linguistics in the Department of Foreign Languages and Literatures at The City College of The City University of New York (CUNY).
Bibliographic Information
Book Title: Spanish and English in U.S. Service Encounters
Authors: Laura Callahan
DOI: https://doi.org/10.1057/9780230619104
Publisher: Palgrave Macmillan New York
eBook Packages: Palgrave Social & Cultural Studies Collection, Social Sciences (R0)
Copyright Information: Palgrave Macmillan, a division of Nature America Inc. 2009
Hardcover ISBN: 978-0-230-61071-2Published: 15 March 2009
eBook ISBN: 978-0-230-61910-4Published: 16 February 2009
Edition Number: 1
Number of Pages: XIV, 290
Topics: Latin American Culture, Social Justice, Equality and Human Rights, Ethnicity Studies